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Reputation Management

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Product Description

Note: this item has a $399 set-up charge.

Reputation Dashboard:

We created this dashboard with one goal in mind: To let business owners monitor everything about their company online all in one place. Our dashboard not only provides a way to keep track of your Online Rankings, Reviews from around the web, and Local Directories but we also provide services that improve your presence in all areas. We use a combination of best practices from Local SEO and Reputation Management to make your business stand out.

Reviews & Ratings:

Not only do we allow you to monitor your reviews from across the web from review sites such as Google, Yelp, Yellowpages and Citysearch but we also provide you tools to use so you can gain more positive reviews from your customers. Our Review Tool is a simple, easy to use web form that we customize for your business. All you need to do is enter in your customer information and they’ll receive a notification that day asking them to review their experience. This proven method has helped our clients receive hundreds of positive reviews from their actual customers!

Local Ranking:

97% of consumers search for a local business online. It is important to show up where your customers are searching! We not only help you increase your rankings on a local level but we also allow you to monitor your progress. Our process of submitting your information to the major data aggregators along with manually claiming high impact local directories is the best formula for your success!

Local Directories:

One major factor that helps increase your local ranking is to create local directories for your business, also known as local citations. Ensuring that these high quality back links have the correct Name, Address, and Phone Number tells search engines, such as Google, that your business is relevant to your customer’s search. Which in turn helps your business show up in the local results for your major keywords and categories. We create and manage these directories on your behalf, knowing that your information is consistent and secure across the web.

Negative Review Removal:

Negative reviews can be a huge problem for businesses online and drive customers elsewhere. We work with the directories to address negative reviews that violate the terms and conditions from that specific review site. With our process, we’ve seen a huge success for our clients in getting negative reviews removed that were previously hurting their online presence. Our Review Tool is also a huge help to divert negative feedback to a private survey that you can personally resolve with your customer.

Social Media Monitoring:

Social Media is a growing channel that businesses and brands are using to communicate with their customers. Keep track of your Facebook, Twitter, and Google+ followers and stats with our Dashboard. Looking for help when creating your social media pages? We help with that too! Having a strong social media presence is a strong factor to get your business to rank locally. Generate reports and start measuring your social media success today!